Frequently Asked Questions
- Minimum Order Quantity (M.O.Q.)
Please note that our MOQ depends on the styles inquired for. In general, Cerie encourages retailers to proceed with a 'test order' - small quantity for selected shops to assess consumers' feedback. In the interest of retailers, this strategy allows retaining best seller products only, but requires short lead times for re-orders.
- Lead Time
15 weeks sleepwear & 18 weeks lingerie - Cerie's culture and strong production facilities allow for short lead time of 4 months or less in case of repeat order. Retailer's speed to market can thus be easily sustained with Cerie as a supplier.
- Quality Control
Throughout the product development, components and items are tested and tagged with specific RFID markers. This process ensure quick reaction times and high sigma default free products.
- Sourcing Fabric
Essential to luxurious, a wide range of material is available for customers to choose from. Most of our providers are OEKO-TEX approved and supply environmental friendly services and fabrics.
- Production & Packing
Production is operated in our three factories, approved by several certificates or organisation, such as ISO 9001:2008 or the International Labour Organisation. After completion, product is ironed, labelled, packaged and stored briefly until shipment to the customer.
For any other question, please contact us directly.